Terms & Conditions


The Terms of Service for www.solstar.com.sg are as follows:

    1. In these terms the following definitions apply:
      Company Means SOLSTAR International Pte Ltd.
      Website Means www.solstar.com.sg owned by the Company;
      User Means any visitor of the Website who accesses or uses the contents displayed on the Website including the Member;
      Services Means the service centre and warranty services offered to the Users by the Website;
      Member Means a User who has opened a User Account with the Website;
      Item Means any Item offered for Sale by the Company through the Website;
      Accessible Area
      Means those pages of the Website that are available to the general public and other Users and are not restricted to being viewed by a particular User only.
      Terms Means the standard terms set out in these terms and conditions.
    2. The Corporate address of the Company is:
    3. Middle Road, Unit 06-01, Chiat Hong Building,
      Republic of Singapore, 188968
    4. By using the Website, User agrees and bounds himself or herself to these Terms. If a User does not agree to be bound by these Terms then that User must not use or access the Website and the services offered by the Website.
    5. The Company reserves the right to change, modify, alter and / or update these Terms at any time with or without prior notice. Any aspect of the Website may be changed, updated, supplemented or deleted or discontinued (temporarily or permanently) without notice at the sole discretion of the Company.
    6. Please check this page frequently and regularly for any change. A User’s continued usage of the Website after any change to these Terms will mean that the User has accepted that change.
    1. ELIGIBILITY: The Company shall provide Services only to those Users who have attained the minimum age of 18 years and can lawfully enter into and form contracts under applicable laws. If a User is under the age of 18, then that User may use the services provided by the Company only through a parent or legal guardian who agrees to be bound by these Terms.
    2. The Company grants a limited license to each User to access and make personal use of the contents, materials, services etc of the Website or any third party content in accordance with these Terms and subject to the following conditions:
      • i. The Website’s content, and materials shall only be used for information and non-commercial purposes (other than the transactions contemplated in accordance with these Terms) and no other use of the content or information is authorized;
      • ii. A User shall not alter, modify, re-design, reproduce, display, publicly perform, import, copy, distribute, republish, sell, offer for sale, or otherwise use any part of the Website Content in any way, unless expressly permitted to do so by the Company.
      • iii. A User shall not make any unauthorized copy of any Company trademark.
    3. The Company does not give User the right to collect or use the contents and services contained on the Website for the purposes prohibited by the Company. User shall not indulge in any data extraction or data mining activity whatsoever.
    4. The Company does not give User the right to create any derivative work of the contents, services, or products of the Website or of any third party content or service available via the Website.
    5. The Company does not convey any interest in or to the information, content, services available via the Website or any other Company material including intellectual property by permitting the user to access the Website.
    1. Any review, information or material (including the User’s Email Address and Telephone Number) submitted to the Company for posting or displaying on the Publicly Accessible pages of the Website shall be known as “Public Information” of the User. The Name and the Location of the User provided at the time of enquirey shall also be considered as Public Information.
    2. The User shall be solely and fully liable and responsible for the Public Information posted, uploaded or submitted to the Website by the User.
    3. The User grants the Company a non-exclusive, worldwide, perpetual, irrevocable, royalty free, sub-licensable right to use the Public Information provided by the User in any manner the Company deems fit.
    4. The Company shall not be the controller, owner or author of any Public Information posted by any User of the Website and shall not be liable, in any manner whatsoever, for any Public Information submitted to, posted, or uploaded on the Website, by the Users. The Company does not endorse any opinion expressed by any User of the Website.
    5. The Company shall have no obligation to monitor any Public Information submitted to or posted on the Website by the Users of the Website. The User agrees that by accessing the Website, the User might get exposed to information that is offensive, objectionable or indecent.
    1. The User/Member agrees that the Company may use the personal data / personally identifiable information (including User’s Email Address and phone number) collected from the User for providing the User with:
      • i. Promotional or marketing information, Company Newsletters, service announcements etc;
      • ii. The information about a specific program or feature that User has elected to participate in or receive information.
    2. The User will have the option to opt-out of receiving E-Mail notices or solicitations or marketing/promotional information from Company or its affiliates by responding to a link included in each E-mail notice or solicitation or by managing his or her User’s Account page on the Website.
    1. User agrees not to use the Website for illegal purposes and the User shall not violate any law, statute, ordinance or regulation (including Foreign Exchange Laws, applicable Sales Tax / VAT, Service Tax etc.) relating to the use of the Website and the services provided by the Company through the Website.
    2. User shall not indulge in any activity or transaction, through the Website, that could cause the Company to violate any applicable law, statute, ordinance or regulation.
    3. User agrees that he has read, understood, and agrees to be bound by these terms and the privacy policy statement of the Website.
    4. User shall not interfere with or disrupt the Website, or networks connected to, or any activity conducted on the Website in any manner including, but not limited to, use of viruses or other similar computer programming.
    5. User represents and warrants that the User shall not use any robot, spider, scraper, or other device or any other automated means or manual process to access the Website, or to monitor the activity, or copy pages and other contents from the Website, except in the operation or use of an internet “search engine”, hit counters or similar technology.
    6. User represents and warrants that the User shall not use any illegal methods or means, like hacking, password mining etc., to gain unauthorized access to any portion or feature of the content of Services provided by the Website.
    7. User shall not take any action that the Company believes, in its sole discretion, will impose an unreasonably large load on the Company servers, including without limitation, deep linking into the Website.
    8. The User warrants that any and all the personal information, materials, content or description of Items provided by the User to the Company and / or uploaded or displayed on the Website and its third party pages shall be accurate and comply with all the relevant and applicable laws, standards, and guidelines.
    9. The User warrants that the User shall not post or advertise on the Website, or transmit to other users, any material which is defamatory, inaccurate, abusive, threatening, harassing, or racially offensive, obscene, sexually oriented, or which contains sexual images of any kind or child pornography.
    10. User agrees to follow all the applicable International and Local cyber laws.
    1. Any and all intellectual property associated with the Website and its contents are the sole property of the Company, except as expressly provided in these Terms. The Website Content is protected by copyright, trademark and intellectual property rights around the world.
    2. All custom graphics, icons, business names and other items that appear on the Website are trademarks, service marks or trade dress (“Marks”) of the Company except as otherwise expressly authorized by these Terms.
    3. No license to use any of these trademarks etc is given or implied. A User shall not copy, download, reproduce, modify, lease, loan, sell, create derivative works from, upload, transmit, or distribute these trademarks in any way without prior permission of the Company.
    1. Without limiting other remedies, the Company may limit User’s activity, temporarily suspend, indefinitely suspend, remove content or information posted by the User, or refuse to provide the Website services to the User if, within the sole and independent judgment of the Company:
      • i. User breaches or the Company anticipate that User might breach these Terms.
      • ii. The Company is unable to verify or authenticate any information provided by User.
      • iii. The Company believes that User actions may cause financial loss or legal liability to other Users or to the Company.
      • iv. Harm or intimidate another person in any way, including restricting or inhibiting any other user from using the Website;
      • v. Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person, through the use of similar email addresses, nicknames, or creation of false account(s) or any other method or device;
      • vi. User disguise the origin of any message that is transmitted to the Company or any third party on or through the Website or the Service;
      • vii. Collect or store personal data about other users;
      • viii. Encouraging others to violate this Agreement;
      • ix. Refusing to follow the instructions or directions of the Company’s staff.
    2. The Company can also terminate this Agreement at any time, with or without cause and these Terms shall survive until and unless terminated by Company.
    3. The User agrees that the Company shall not be liable to the User or any third party for any action taken by the Company under this Clause and the resultant termination of the User’s use of or access to all or any portion of the Website.
    1. The Website may contain links to other sites on the World Wide Web and Internet which are not under the control of, or maintained by, the Company. The Company undertakes no obligation to monitor such sites, and User agree that the Company shall not be liable or responsible, in any manner whatsoever, for the content or services provided by such sites or any technical or other problems associated with any such third-party Website, Links or Usage.
    2. The Company may allow third parties to offer services or products through the Website. User agrees that the Company shall not be liable to the User in any way for the use of such Services by the User. These third parties may have their own terms of use and other policies. User must comply with such terms and Policies as well as these Terms at the time of using such services.
    1. The Company makes all reasonable attempts to exclude viruses and other form of harmful computer attacks from these pages, but it cannot ensure this exclusion and no liability is accepted for viruses etc. Please take all appropriate safeguards before using or downloading information from the Website.
    1. The Website pages may contain inadvertent inaccuracies or typographical errors, including the product images, specification, feature description etc. These will be corrected at the discretion of the Company as and when they are found. The information on the different pages of the Website is updated regularly but inaccuracies may remain or occur between the updates.
    2. The Company shall not be liable if the Website is unavailable at any time, for any period and for any reason. Access to Website may be suspended temporarily without notice in case of system failure, maintenance, repairs or any other cause.
    1. The Services, the content and information on the Website are provided on an “as is” basis. The Company, and its affiliates make no representations or warranties about the accuracy, completeness, security or timeliness of the services, content or information provided on or through the Website. The User shall avail the Services, content and information provided by the Website at his/her own risk.
    2. No representation, advice or information, warranty or affirmation of any employee, contractor, agent, detailer, or any other person actually or purporting to represent the Company, by word or action, will constitute a warranty.
    3. In addition, we specifically disclaim all warranties that the sites or the services offered will meet User’s requirements.
  12. PRODUCT WARRANTY : Each Item displayed on the Website shall be covered by the Warranty as set out in the warranty Information page
    1. The Company disclaims all warranties whether express, or implied, statutory or otherwise, including but not limited to the implied warranties arising from the course of dealing or usage of the Website and any obligation, liability, or remedy in tort, whether or not arising from the negligence of the Company.
    2. Some jurisdictions do not allow limitations of implied warranties, so the limitations and exclusions in this clause may not apply to a particular User.
    3. Users agree and acknowledge that the limitations and exclusions of liability and warranty provided in these terms and conditions are fair and reasonable.
    1. The Company, its affiliates or licensors, directors, employees, or its third-party partners shall not be liable to User whether in contract, tort or otherwise at law, for any incidental, direct or indirect, punitive or consequential loss or damage whatsoever, and/or loss of profits, revenue, goodwill business opportunity or damages arising out of or in connection with:
      • i. The use of the Website, including inaccuracy of the content, or services and / or availability of the Website.
      • ii. The Modification, suspension or termination of any part or aspect of the Website and/ or resulting business interruption, or lost data.
      • iii. Third Party Transactions resulting from the use of Website.
      • iv. Dealings with the other Members of the Website.
      • v. Any information submitted to or posted/displayed on the Website by the Users, or for any failure to correct or remove the said information. Any unauthorized access, use or alteration or the User’s Transmissions or content.
        This shall apply even where such a loss was reasonably foreseeable or the Company had been made aware of the possibility of such loss.
    1. The User agrees to indemnify and hold harmless the Company, its employees and agents against all liabilities, legal fee, damages, losses, costs and other expenses in relation to any claims or actions brought against the Company by any third party due to or arising out of any breach by the User of these Terms or other liabilities arising out of or relating to the Website and Services provided through the Website.
    1. If there are any questions regarding these Terms or the User wants to send any notice and request any information, then the User may contact the Company at the following Email Address:
    2. Email Address: [email protected]
    3. The Company shall send all the information, required to be made under these terms, to the User at the registered Email Address of the User provided by the User through phone, email or feedback form in the website.
    1. These Terms (including all the other policies, terms and agreements described in these Terms, which are hereby incorporated herein by this reference) are the entire agreement between the User and the Company and replaces all previous agreements between them relating to the same subject matter.
    2. Unless these Terms provide otherwise, nothing in it creates a partnership or employment relationship between the Company and the User.
    3. The Company may assign or transfer these Terms or any part of it at any time. The User cannot assign or transfer these Terms or any part of it without the prior written consent of the Company.
    4. The User and Company agree that these Terms are governed by, and to be construed exclusively in accordance with, the laws of the Republic of Singapore and Republic of Singapore.
    5. If any provision of these Terms are found under the laws of any jurisdiction to be invalid, illegal or unenforceable, the validity, legality or enforceability of that provision in that jurisdiction shall not in any way affect the validity, legality or enforceability of all the provisions of these Terms in any other jurisdiction.
    6. If any court or competent authority decides that any of the provisions in the Agreement are invalid, unlawful or unenforceable to any extent, that provision will to that extent only, be severed from the remaining terms which will continue to be valid to the fullest extent permitted by law.
    7. No waiver of a breach of any part of these Terms shall affect a party’s right to enforce that part or any other part of these Terms for a later breach. The failure of a party to insist upon strict performance of any part of these Terms shall not be construed as a waiver of any prior or later default of the same or similar nature.
    8. No party shall be liable to the other for any delay or failure due to acts of God, war, transportation difficulties, labor strikes, natural disasters, riots, acts or omissions of vendors or suppliers beyond the control of the parties.